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How do I create an account?
Register with your email and password. A 6-digit OTP is sent to your inbox — enter it on the
Account page to verify before checkout.
Why must my email be verified?
Verified email ensures order confirmations, tracking updates, and seed desk replies reach you. Resend the OTP anytime from
Account if it expired.
Where is my order history?
Sign in and open
My orders to view past seed purchases, totals, and dispatch updates synced to your account.
How do I track a seed order?
Use your order number and email on
Track order. Status emails are sent after checkout and when dispatch milestones change.
Can I cancel or request a refund?
Open your order on the status page and submit a support form for cancellations, delivery issues, or refund requests. Our seed desk responds during working hours.
When will I receive confirmation?
An order confirmation email is sent immediately after checkout. UPI prepaid orders proceed to the payment gateway; COD orders are queued for moisture-safe packing once confirmed.
How are sowing seeds packed for shipping?
Packets are sealed, sealed in moisture-barrier pouches to reduce bruising during transit. Outer cartons add cushioning where needed.
What if my order arrives damaged or wrong?
Report quality concerns within 24 hours of delivery with photographs. See our
Refund policy for eligibility and claim steps.
How should I store seeds after delivery?
Trim packs at an angle, store in a cool, dry place away from direct sun, and keep seed packs away from direct heat and fruit bowls. Refresh water every two days for longest germination window.
Which payment methods are accepted?
We accept UPI for prepaid orders and Cash on Delivery (COD) on eligible PIN codes. COD may include a ₹49 courier fee shown at checkout.
Do prepaid orders get free shipping?
Yes — UPI prepaid seed orders include free standard shipping. You are redirected to the payment gateway after placing the order.
Do you deliver across India?
Yes — we deliver nationwide subject to courier serviceability. Review the
Shipping policy for zones and handling details.