Privacy Charter
Effective date: 22 July 2026
1. Our commitment
Bochiya Hansil Akshaybhai respects your privacy. This charter explains what personal information we collect when you shop at Drivewealth trading house, why we collect it, and the choices available to you.
2. Information we collect
- Account data: name, email address, password hash, verification status.
- Order data: delivery address, phone number, items purchased, payment method, transaction references.
- Support data: messages, attachments, and ticket history from Contact, Help Center, or Track & Support.
- Technical data: browser type, device identifiers, IP address, session logs, and security events.
3. How we use information
We use your data to create and secure accounts, process payments, pack and ship seeds, send order updates, respond to enquiries, improve our storefront, and prevent abuse. We do not sell personal information to advertisers or data brokers.
4. Sharing with third parties
We share limited data with payment processors, email delivery providers, and courier partners strictly to fulfil your order. Each partner is required to handle data securely and only for the contracted purpose.
5. Retention and deletion
Order and invoice records are kept for statutory accounting periods. You may request deletion of inactive account data by emailing . We honour requests unless retention is legally required or a dispute is open.
6. Contact our privacy desk
Email with subject line "Privacy Request". We aim to respond within 15 business days.