Shipping Guide
Effective date: 22 July 2026
1. Processing time
Orders placed before 1:00 PM IST on business days are typically packed the same day. Dispatch occurs within 1–2 business days depending on variety availability and your PIN code.
2. Delivery coverage
We ship to serviceable PIN codes across India through partner couriers. Remote or non-serviceable areas may be declined at checkout or require additional transit time.
3. Shipping charges
- Prepaid orders: standard delivery is free nationwide.
- COD orders: a flat handling fee applies as shown on the order summary.
- Express, same-day, or scheduled slot delivery is not currently available.
4. Tracking your parcel
AWB tracking numbers appear on the Order Status page once the courier scans your package. Email notifications are sent at dispatch when an address is on file.
5. Delivery inspection
Check outer cartons on receipt. Note visible damage on the courier proof-of-delivery and contact us within 2 hours for the fastest resolution.
6. Failed delivery attempts
If a courier cannot reach you after multiple attempts, the parcel may be returned. Re-delivery or refund eligibility will be assessed case by case.