Cancellation Policy

Effective date: 22 July 2026

1. Before dispatch

You may request cancellation through Track & Support while your order status shows "Processing" or "Confirmed" and before an AWB number is assigned. Approved cancellations receive a full refund for prepaid orders within 5–7 business days.

2. After dispatch

Once seeds leave our packing facility, cancellation is generally not possible. You may refuse delivery only for valid quality or wrong-item claims under our Returns policy.

3. Seller-initiated cancellation

We may cancel orders due to stock unavailability, weather-related sourcing issues, or courier embargoes. You will receive a full refund if payment was captured.

4. Partial cancellations

Partial line-item cancellation is not supported after checkout. Place a new order for additional items or contact support before dispatch for guidance.